Speed to lead
Ring a new enquiry within sixty seconds, qualify them, and drop a booked meeting into a rep's calendar.
Outbound voice agents
AI voice agents
that make the calls
Glide dials your leads, patients and customers on your own numbers, then holds a real conversation until something is booked, confirmed or resolved. Hundreds of calls at once — every one transcribed and accounted for.
In pilot with a New Zealand dental group
Outbound · recall
+64 21 ••• 4417
- Latency
- 0.7s
- Turns
- 0
- Outcome
- Live
~0.7s
Turn latency, end to end
SIP
Carrier telephony, your numbers
100s
Concurrent calls per campaign
100%
Calls recorded and transcribed
The product
An agent that holds
the whole call
Most voice bots fall over the moment a call goes sideways. Glide is built around the awkward middle — the interruptions, the reschedules, the person who answers mid-sentence.
Dials from your own numbers
Local caller ID per region, sensible retry schedules and calling windows that follow the contact's timezone — not yours.
Interruptible, not robotic
Talk over it and it stops, listens and picks the thread back up. Around 700ms from you finishing to it answering.
Books, doesn't just talk
The agent checks real availability, writes the appointment into your calendar mid-call and texts a confirmation before hanging up.
Knows when to hand over
Anything outside its brief gets warm-transferred to a person, with the context already summarised so nobody starts again.
Every call on the record
Recording, full transcript, a structured outcome and the fields you asked it to extract — pushed straight back to your systems.
Plays by the rules
Discloses it's an AI, captures consent, honours do-not-call suppression and stops dialling outside permitted hours.
How it works
Live in a week, not a quarter
- 01
Point it at a list
Upload a CSV, sync a CRM segment, or push contacts to the API as they come in. Glide dedupes, checks suppression lists and schedules the dial.
- 02
Shape the agent
Describe the job in plain English, pick a voice, set the guardrails and connect the tools it's allowed to call. Test it against your own number until it sounds right.
- 03
Launch and watch
Calls run in parallel. Outcomes, transcripts and extracted fields stream back live — to the dashboard, a webhook, or straight into your CRM.
Campaign
Six-month recalls · March
Dialled
412
Reached
268
Booked
94
| Contact | Outcome | ||
|---|---|---|---|
| Marcus T. | 1st | 1:12 | Booked · Thu 3:20pm |
| Priya N. | 2nd | 0:48 | Callback · after 5pm |
| Dane W. | 1st | 0:31 | Voicemail · SMS sent |
| Aroha K. | 1st | 2:04 | Booked · Fri 9:00am |
| Sam O. | 3rd | 0:22 | Do not call · suppressed |
| Lena F. | 1st | 0:39 | On call now |
Use cases
Calls worth making, finally made
Every business has a list of calls that should happen and never do. That's the list Glide works through.
Recalls and reactivation
In pilotWork through everyone who's lapsed and bring them back — the job nobody on the team ever gets to.
Reminders and rebooking
Confirm tomorrow's bookings, cut no-shows, and fill the gaps from a waitlist the moment someone cancels.
Renewals and arrears
Consistent, polite follow-up on expiring plans and overdue invoices, with a human transfer on request.
List qualification
Put a cold list through a real conversation and hand your reps only the ones worth their time.
Post-service feedback
A short call a day after the job. Far higher response than the survey email nobody opens.
In the field
A recall agent, running real calls
Our first agent works six-month recalls for a New Zealand dental group. She introduces herself, explains why she's calling, finds a slot that suits, books it into the practice calendar and texts a confirmation — then passes anything clinical to reception.
Books into the practice calendar during the call
Escalates clinical questions to a human, never guesses
Returns a structured record for every attempt, answered or not
Want to hear it for yourself? We'll set up an agent for your use case and have it call your phone. Ask for a live call.
Call record · #4417
Marcus T. · 1 min 12 sec
- Intent
- Book recall appointment
- Booked for
- Thu 12 Mar, 3:20pm
- Practitioner
- Dr Aroha M.
- Confirmation
- SMS delivered
- Consent
- Captured at 0:04
- Sentiment
- Positive
Summary · Marcus was overdue for a six-month check-up. He asked for an afternoon slot; the agent offered Thursday 3:20pm, confirmed, and sent a text. Flagged for reception: he mentioned sensitivity on the lower left.
Integrations
Fits the stack you already run
Nothing to rip out. Glide sits alongside your CRM and calendar, and everything it learns on a call comes back as structured data.
- Telephony
- Your existing SIP trunk or numbers we provision
- Calendars
- Google Calendar and practice management systems
- CRM
- Two-way sync over REST, or push contacts as they land
- Notifications
- Slack and email on escalations and transfers
POST · your webhook
{
"event": "call.completed",
"campaign": "six-month-recalls",
"contact_id": "ct_9f21c",
"outcome": "booked",
"duration_sec": 72,
"extracted": {
"appointment_at": "2026-03-12T15:20:00+13:00",
"practitioner": "Dr Aroha M.",
"notes": "Sensitivity, lower left"
},
"transcript_url": "https://api.tryglideai.com/v1/calls/4417",
"recording_url": "https://api.tryglideai.com/v1/calls/4417/audio"
}Questions
The ones we
always get asked
Anything else — including the awkward compliance questions — just ask us. A real person answers.
Do people know they're talking to an AI?
Yes. The agent introduces itself as an automated assistant in the opening line, and it will say so again any time it's asked. We don't build agents that pretend to be a person.
What does it actually sound like?
Natural enough that most people carry on the conversation without comment. Speech recognition, reasoning and speech synthesis all run as streams, so the gap between you finishing a sentence and the agent answering sits around 700 milliseconds — close to a human pause. You can interrupt it mid-sentence and it stops.
Which numbers does it call from?
Yours. We connect to your existing SIP trunk, or provision local numbers on your behalf so the caller ID matches the region you're calling. Answer rates are considerably better on a local number.
What happens when someone asks something it can't answer?
It says it doesn't know and offers to put the person through, then warm-transfers to whoever is on duty with a summary of the call so far. Every escalation is logged. It is built to stop rather than guess.
How do you handle do-not-call rules and consent?
Suppression lists are checked before every dial and updated the moment someone opts out on a call. Calling windows follow the contact's local time, and recording consent is captured and timestamped in the transcript. You stay the data controller throughout.
How long does it take to get running?
A first working agent usually takes about a week: a session to map the call flow, a few days building and tuning against test calls to your own phone, then a small live batch before you open the taps.
What does it cost?
Pricing is a platform fee plus a rate per connected minute, and it scales down as volume goes up. Pilots are deliberately small so you can prove it works on a few hundred calls before committing. Email us and we'll quote against your actual list size.
Where does call data live?
Recordings, transcripts and extracted fields are stored encrypted and are available over the API for as long as you need them. Set a retention window and we'll delete on that schedule, or purge a contact on request.
There's a list of calls
nobody got to this week
Tell us what those calls are. We'll build the agent and show you it working on your own numbers.